How to retrieve logs from Connectors installed on a Connector Appliance?The Retrieve Logs command uploads logs from the selected Connectors onto the C

The Retrieve Logs command uploads logs from the selected Connectors onto the Connector Appliance. Uploaded logs can be found in the Connector Log Archive.

To request logs from one or more Connectors, follow the steps for your Connector Appliance version:

Versions 4.7 and prior:

1 .Click the Bulk Operations tab, then click Connector Logs. Click the Retrieve Connector Logs button.

2. Check the box for each Connector from which you want to retrieve logs, then click Retrieve.

3. To download the retrieved logs, use the Connector Log Repositories.

4. To retrieve a specific log, Click the Bulk Operations tab, then click Connector Logs and click the Connector Log Repositories tab.

5. Find the specific log file in the table, then click the Retrieve icon. Specify a name and location for the log file to be saved locally.

Version 5.0

1. Click the Advanced Operations tab, then click Logs from the left-side panel. Click the Retrieve Connector Logs tab.

2. Check each connector from which to retrieve logs, then click Retrieve.

3. To download the retrieved logs, use the View Retrieved Logs tab.

4. Find the specific log in the table, then click the Retrieve button (Down Arrow). Specify a name and location for the log file to be saved locally.

Version 5.1 and onwards:

1. Go to Manage. On the left pane, choose the host you would like to get the logs from.

2. Check the appropriate Containers and press the Logs button.

3. Press Next to generate the logs, wait for the logs to be generated, then press Done.

4. To download the retrieved logs, go to Setup > Repositories > Logs. Press the down arrow icon on the right to the log name to save the log.