I need to restore a Connector Appliance from an Appliance Backup. What are the requirements and how do I perform the restore?

Sometimes you need to completely reconfigure a Connector Appliance using an Appliance Backup. This can occur if you had to RMA your Connector Appliance and want to restore the entire configuration from your backup to this new Connector Appliance. Important Notes: For a successful restore, the following conditions must be met: 1. The backup file must be taken from a Connector Appliance which has the same number of onboard containers as the Connector Appliance to which you are restoring. Examples: A C1000 has only 1 container, while a C5200 has 8 containers, thus a backup from a C1000 to a C5200 will fail. However, a C5000 appliance and a C5200 both have 8 containers, thus the backup will succeed. 2. The Connector Appliance versions must be the same on both source and destination Connector Appliances. 3. The hostname must be the same on both source and destination Connector Appliances. Resolution: 1. Create an Appliance Backup, as follows: a. Go to Setup > Backup/Restore in the UI. b. Click on Appliance Backup c. Enter the paramters and click Save. d. The backup file created is named configs.tar.gz. 2. Ensure that the hostname on the Connector Appliance you are restoring to is the same as the hostname from the Connector Appliance where the backup was created. Note: If you still have access to the Connector Appliance where the backup was created, check the file /etc/sysconfig/network and compare the value for hostname (see example below) to that found in the same file on the Connector Appliance you are restoring to. Example: HOSTNAME= 3. Restore the Appliance Backup, as follows: a. Go to Setup > Backup/Restore in the UI. b. Click on Appliance Restore c. Click Browse and navigate to the location where you have the stored the configs.tar.gz file d. Click Upload. 4. If after restoring from the backup, the Web GUI is not available, modify /etc/sysconfig/network to reflect the correct HOSTNAME value.